Refund Policy

This Refund Policy applies to Orbbt Pro subscriptions purchased through Lemon Squeezy. It should be read together with our Terms and Conditions.

General Policy

Orbbt Pro is billed monthly or annually through Lemon Squeezy, the merchant of record. Refunds are available under the policy below and where required by applicable law.

7-Day Window

You may request a refund within seven calendar days of an initial purchase or renewal charge. We review requests individually, considering the reason for the request, usage of the paid features, and any technical problems. A request within seven days is not an automatic refund guarantee. This does not limit any refund or withdrawal rights required by law.

To request a refund, email support@orbbt.app with the email address associated with your Orbbt Account, the approximate date of purchase or renewal, and a brief description of the reason for your request.

How Refunds Are Processed

Approved refunds are issued to the original payment method by Lemon Squeezy. Your bank or payment method determines when the credit appears; it may take up to ten business days. Pro access associated with a refunded charge may end when the refund is processed.

Cancellations

You may cancel a Pro subscription through Settings → Billing in the web app, which opens the Lemon Squeezy customer portal. Cancellation stops future renewal charges. Unless the charge is refunded, Pro access remains available through the end of the paid billing period. Deleting your Orbbt account does not itself cancel billing, so cancel your subscription before deletion.

Non-Refundable Situations

After the seven-day window, partial-period cancellations do not ordinarily qualify for a refund. We will review duplicate or unauthorized charges, service failures, and other exceptional circumstances individually. This policy does not limit statutory rights, including any applicable right of withdrawal.

Changes to This Policy

We may update this Refund Policy from time to time. We will revise the “Last Updated” date above and, for material changes, notify users through the Services or by email.

Contact Us

For refund requests or questions about this policy, contact us at support@orbbt.app.